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Please get in touch! We’d love to hear from you!
Email: info@planetmoso.com
Frequently Asked Questions
Please read our FAQ before sending us a message.
What are the delivery charges for orders from the Online Shop?
The delivery charge will depend on the amount of items ordered. This will of course be based on the weight of the parcel.
Which payment methods are accepted in the Online Shop?
We accept Paypal and Secure Payment via Stripe.
How long will delivery take?
The delivery time will depend on the location, we estimate between 3-5 working days for UK residents.
How secure is shopping in the Online Shop? Is my data protected?
Your data is fully protected. Our website has Secure Sockets Layer (SSL) certificates to protect any data you enter at the check out.
What exactly happens after ordering?
You will receive an email with your order confirmation and your item will be prepared to be sent to you.
Do I receive an invoice for my order?
You will receive an order confirmation email which can be used as method of invoice.